ReefBreeders: Don't waste your time

[swill]

Originally Posted by Jason McK

I guess you missed this

$79 Shipped*

*In the USA. Contact us for international shipping.

i just got the Fuge light from them and found them great to deal with. I also assumed that the "shipped" was in the US only because that is the usual policy through out US retailers.
Sorry to hear about your experience

http://reefbreeders.com/it2080.html

This is what I read I dont see that it says Contact for international shipping anywhere.

[Borderjumper]

Originally Posted by swill

http://reefbreeders.com/it2080.html

This is what I read I dont see that it says Contact for international shipping anywhere.

See the asterisk ?
$449 shipped*

Then scroll down to the bottom of the page


*In the USA. Contact us for international shipping.

[swill]

Originally Posted by Borderjumper

See the asterisk ?
$449 shipped*

Then scroll down to the bottom of the page


*In the USA. Contact us for international shipping.

Whoops....still not happy with the service though

[ReefBreeders]

Originally Posted by swill

Whoops....still not happy with the service though

And why not? I notified you of the shipping charge when your order was ready to ship, and we even offered to pay the first $50 (the actual cost was $200, we quoted you $150 for 2 very large fixtures). I am not sure what else you want from us, you were supposed to contact us for a quote prior to ordering, and that would have avoided this situation. We ship to several Canadian, and other international customers on a weekly basis. If you are not sure about international shipping, give us a shout, and we can tell you everything you need to know before you place your order.

PS, I thought that the internet didn't exist outside of America, sorry about that!


Thanks,
Logan Vanghele
Principal
Reef Breeders LEDs

[jorjef]

O

[jorjef]

Originally Posted by ReefBreeders

And why not? I notified you of the shipping charge when your order was ready to ship, and we even offered to pay the first $50 (the actual cost was $200, we quoted you $150 for 2 very large fixtures). I am not sure what else you want from us, you were supposed to contact us for a quote prior to ordering, and that would have avoided this situation. We ship to several Canadian, and other international customers on a weekly basis. If you are not sure about international shipping, give us a shout, and we can tell you everything you need to know before you place your order.

PS, I thought that the internet didn't exist outside of America, sorry about that!


Thanks,
Logan Vanghele
Principal
Reef Breeders LEDs

^^^^^^^ fist pump worthy response. Good job. ^^^^^^^

[Alberta-newb]

Originally Posted by jorjef

^^^^^^^ fist pump worthy response. Good job. ^^^^^^^

+1

[miuYH]

I thought it is common sense to check international shipping before purchasing anything from a US vendor? Especially something of this price.

I mean... the international shipping terms are stated clearly in their FAQ section...

Q: Do you ship internationally?

A: Yes, we ship world wide. Please contact us for a shipping quote before you order. Include the fixture you want to order, and your full adress.​​

I am glad ReefBreeders defended themselves in a post above.