![]() |
#291
|
|||||
|
|||||
![]() Quote:
Fragalot has had a hand in defining their own destiny to this point. Canreef gets blamed for the deletion of negative posts from the fragalot forum but in fairness this was fragalot's forum where it happened, sponsors are moderators in their own forums and Canreef staff avoids entering sponsor forums. But the negativity that this practise was generating was reflecting upon the board in general and we had to do something. All requests for communications were ignored, so fresh on the heels of the Hidden Reef fraud issues, we had no choice but to cancel the sponsorship. So you have to understand where the negativity is coming from. If the business has reformed then I wish them nothing but success but again from a perspective of "Canreef" we are very leery about jumping on the bandwagon of endorsement. We like to see long term stable relationships, not flashes in the pan, so to speak. It would be nice to see what best practises have been employed from the business to ensure that the inconsistency issue has been addressed.
__________________
-- Tony My next hobby will be flooding my basement while repeatedly banging my head against a brick wall and tearing up $100 bills. Whee! |
#292
|
||||
|
||||
![]() Quote:
If he rly does rip everyone off then how is he still in business and have so many of us that have been clearly willing to stand up and say we have been happy with him, for he went that extra mile for us! hell I have had other orders from supposed reputable online stores and even LFS's that I had doa's and unhealthy items received and got the oh well it is what it is and there is nothing we can do about it... hell I have had more issues with sponsors on here then I have had with this "non sponsor" (although the LFS one would be my own damn fault since I was new to the hobby and trusted the employee of the store that the corals and fish were healthy when in deed they were not.) But I feel that Burc has been very professional and even gone that extra mile to make sure I am happy! so to me that speaks volumes about his character and I will continue to use him. |
#293
|
|||||
|
|||||
![]() sponsors have the ability to delete posts in their own forums. We didn't delete them, he did.
__________________
Brad |
#294
|
||||
|
||||
![]() LOL... that is quite the reference...
|
#295
|
|||||
|
|||||
![]() You misunderstand. Burc deleted the negative reviews himself. We did not.
__________________
-- Tony My next hobby will be flooding my basement while repeatedly banging my head against a brick wall and tearing up $100 bills. Whee! |
#296
|
||||
|
||||
![]() Quote:
how many orders have you done with him??? how much value?? i recently had a good experience but ive also had bad, bags of water with zero frags whatsoever.....try arguing that.......that one was a loss.... its hit or miss its that simople yours was good many others arnt and they still arnt, do a search on canreef alone and watch the overwhelming bad reveiws they are there for a reason.....hell google fragalot and see the reviews on other sites its the same everywhere....hit or miss....like i said my last one went 100% good.....they are not all like that ...its like the weather sunny today raining tomorrow:P
__________________
........ |
#297
|
||||
|
||||
![]() Quote:
got ya... maybe it would make sense to take that privilege away from sponsors to delete, for this empowers them to allow events like that to happen... if that right wasn't there in the first place then everyone would have been aware... maybe when he got the boot so to speak from canreef it became a wake up call? it does seem to me that with the volume of frags that he would be shipping out he seems to be doing pretty good with keeping us all happy these days... has anyone had bad experiences lately? if so was it that corals were browned? missing? what was it? did burc replace the items or offer a credit? did he respond with in 24 hrs? (he responded within an hr for me... but most online businesses offer responses within 24 hrs...) |
#298
|
||||
|
||||
![]() Quote:
|
#299
|
||||
|
||||
![]() Quote:
|
#300
|
||||
|
||||
![]() Quote:
k, so here we go a recent one... now... I understand it would be frustrating to be in your situation... and am sry to hear that u didn't receive all the items u were looking for... when you notified burc, did you take and send pics for proof that items were doa/missing? did he respond in a timely manner? the not so nice email was it from him to you or u to him? did he refund you the money for items not received/doa's? What do you think he could have done differently to make your experience better and make you happy? these are the kind of posts consumers and businesses can both learn from... |
![]() |
Thread Tools | |
Display Modes | |
|
|