Fragalot!

[subman]

Originally Posted by Finisher604

Hey Ive been running a company for 10 years but making the same mistake over and over is not from being under staffed. Learning is one thing but customer service is king as is consistency break or no break I support the moderators of this forum and the ones with way more time invested I then me.
Have you ever had a bad experience at a restaurant how did you handle it? Ever go back? It's pure business sense you either have it or don't. Making mistakes over and over is just not acceptable IMO

You would like to think customer service is king but sadly price has become king, just walk into your local Walmart. Terrible service and yet people lined up 20 deep at the till so they can save a couple bucks. I've seen it only get worse since the economic hiccup. I personally would rather pay for service but unfortunately I believe I'm in the minority now.

As for Burc my experience was fine not great and not bad.