Newbies be Carefull!!

[Oilers]

Please PM me. Thanks.

[The Grizz]

As an out of towner I have gotten to know some of the owners & staff at a few store in both Calgary & Edmonton. I like to deal with these particular store's because they ALWAYS treat me right. I am pretty sure I know what shop you are talking about & I don't agree with the whole membership thing that you have to pay for. I have what they call a CLUB car for Big Al's, Petland & Petsmart, get discount & points you can redeem for items & it was free.

[ALang]

Yeah, pretty bad.
I also only stick with the ones that I trust.
That said store took advantage of me when I was a Newbie, as well.
Spend thousands of dollars there to start my hobby, stock it and then they wouldn't honor their warranties in the most badly build aquarium stand, ever!

Long story short, I won't spend my money there again.
No offense to the staff there, I loved the staff, they were at least honest with me all the time. But I refuse to keep throwing money at the people who ripped me off so badly.

You know, Newbies should join our Reefer's club (Free membership), and feel free to ask questions, and find support there. I wished that I knew then what I know now. And I wished that I knew about Canreef then. Learned so much amongst members here and at the Reefer's Meetings.

Thanks for sharing. Thanks for reading.

[Jeff000]

The store is Aquarium Illusions.
It is the only one in Edmonton that offers a membership. I don't even need to PM to figure that out. Just figured I would make it easier for people from out of town instead of sending a PM.
I've never had a problem with their fish, but watch for pests on their corals.

No where really offers a warranty on Marine fish, the good stores would help you out on the next purchase I am sure. And blue world does have 72 hours, although I did not know that till this thread.
Marine Aquaria, Blue World, and Red Coral (no particular order) all have great staff, and great fish/corals.

This thread is kind of silly on a 40 dollar fish. Water could be perfect and it could still die for a number of other reasons.

[lt1fj40]

The purpose of the post was more of a heads up to newbies, coming from years of freshwater it didn't even dawn on me the warranty would be any different. I don't care about the money, it was the fact I was an idiot I didn't know about the membership and warranty for marine fish.

Thanks all for your advice!

Rob

[Aquattro]

I guess for a lot of people here that have never had freshwater, the thought of any type of warranty on livestock just seems kinda foreign Although if I had a store, I wouldn't warranty FW either. Seems silly to warranty something that nobody has any control over.

[globaldesigns]

Also remember this, any store that will offer a warranty (FREE or Membership) in FW or SW, has accounted for it. In most cases you are paying 2-3x more for a fish than normal.

I would suggest finding LFS's that offer great service, product and reasonable pricing. Find these places and support them.

I have had fish die on transport to home, and I don't live far from most LFS's in Calgary, in this case, I have had warranty offered to me. KUDO's to Dennis @ Golds, he treated me well.

[BlueWorldAquatic]

Rob,

Always ask questions, there is never a stupid one.

Most of the respectible LFS will give you the best advice to their knowledge. The better ones will admit when they don't know.

We were all there as hobbiest, I have only been in the hobby for about 5 years, but did frshwater for over 30.

There is always something to learn, but remember, something that works for me may not for you.

Just my own personal opinion,

Ken - BWA

[lt1fj40]

Thanks Ken, btw I always have been treated well at your store and always have had great luck...except for my blue legged hermits eating some snails, everything is still alive and going strong!

Rob