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#1
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![]() just refuse the shipment when hey attempt to deliver to you on monday which they probably will. the package will be sent back to the sender. i would also tell the sender that you will be refusing the order
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60" 120G project-DONE!!!! |
#2
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![]() I second this all coral's will be dead. refuse, but tell sender your doing so so he doesnt get back charged
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Dan Pesonen Umm, a tank or 5 |
#3
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![]() so is there no chance that any of them survived? the vendor did tell me that he put heat packs in the box.
If I refuse it, how does that help? not saying that I'm not open to suggestions, put just confused about how that would help? This is the first time I have done an online "live" order. |
#4
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![]() I think what is being said is.
If you refuse the order fedex must return it to sender at no charge. If you accept you will in all liklyhood have to return the dead corals to the vendor to get credit. This return have a shipping fee attatched to itthat your vendor would then have to pay (or you would depending on how you do this). correct me someone if I am wrong
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Biocube 29 est 05/05/08, Koralia 1, 30lbs live rock, ,yellow tail blue damsel, pair cinnamon clowns, baby snowflake eel,Toadstool , metallic green mushroom, assorted zoos , kenya treen 180gall display, 190 pds live rock, virgate rabbitfish,bluejaw trigger, bubblletip anemone,yellow tang, sailfin tang,melanarus wrasse, cloud wrasse, ![]() |
#5
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![]() I have had corals sent this way as well took 2 days to arrive from Vancouver to Penticton, most were toast. I am pretty sure that most of these companies have a no live shipping policy and so it may be a waste of time going through them. I would be talking to the Vendor, ASAP. I agree do not accept the package have it returned.
I have had one Vendor who was amazing he tracked down my shipment for me so at least I could go get it. So it would not have to sit yet another night and day somewhere. That was fantastic service, this should be the norm not the exception. Leah |
#6
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![]() Most courier companies including air companies will not guarantee or insure any live packages. So the "claim" you will be making will be to the vendor. If the vendor doesn't have a live arrival guarantee you may be shyte out of luck. Talk to the vendor and ask the vendor what s/he wants you to do - accept the order when it arrives or refuse it.
Having said that though, I have seen corals survive for 5 days in boxes/bags provided the box has stayed at an acceptable temperature for that length of time. Corals are much hardier than fish in that respect. |
#7
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![]() I am sorry, I agreed with everyone so The FEDEX would not working on the weekend or hoilday.
I have been fish shipping to wideworld, Everyone are very happy and Very Satisfied with my service. I think you and the saleperson should have make angreement before the shipping. Did the saleperson tell you when is your shipping ? HTH |
#8
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![]() In the future, when you talk to them on the phone, tell them it is live product and that you paid for overnight delivery. I had this happen to me once and when they told me that it wouldn't be shipped until Tuesday (was a long weekend) when I explained it to them they contacted the delivery truck and had it delivered later that day (apparently it was just riding around on the truck and as the driver hadn't gotten everything delivered that day, it would just sit on the truck for the weekend).
Anyway, my policy now is to have stuff shipped early on in the week, that way if something goes wrong theres plenty of time to still get it delivered. Depending on who you got it from, I have had a 3-4 day delivery survive due to an excellent packing job ![]()
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Christy's Reef Blog My 180 Build Every electronic component is shipped with smoke stored deep inside.... only a real genius can find a way to set it free. |
#9
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![]() Yes they told me what day they were shipping, but it never even dawned on me that I would have to worry about it not making to my house before they shut down for the weekend.
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