How long will corals live in a bag?

[kien]

I think you have two options.

1. Notify the vendor NOW! Let them know what has happened. Most vendors have "arrive alive" guarantees. Since these will most likely not be arriving alive they will probably credit you and go after the carrier.

2. You can go after the carrier (fedEx). File a loss claim with them.

[whatcaneyedo]

I'm surprised the vendor shipped them for a Friday delivery. I have had several sellers refuse to ship to me for Friday delivery's because there are almost always delays in transit so this can very easily happen.

[burrows14]

just refuse the shipment when hey attempt to deliver to you on monday which they probably will. the package will be sent back to the sender. i would also tell the sender that you will be refusing the order

[banditpowdercoat]

Originally Posted by burrows14

just refuse the shipment when hey attempt to deliver to you on monday which they probably will. the package will be sent back to the sender. i would also tell the sender that you will be refusing the order

I second this all coral's will be dead. refuse, but tell sender your doing so so he doesnt get back charged

[chris121277]

so is there no chance that any of them survived? the vendor did tell me that he put heat packs in the box.

If I refuse it, how does that help? not saying that I'm not open to suggestions, put just confused about how that would help? This is the first time I have done an online "live" order.

[Ian]

I think what is being said is.
If you refuse the order fedex must return it to sender at no charge. If you accept you will in all liklyhood have to return the dead corals to the vendor to get credit. This return have a shipping fee attatched to itthat your vendor would then have to pay (or you would depending on how you do this).
correct me someone if I am wrong

[Leah]

I have had corals sent this way as well took 2 days to arrive from Vancouver to Penticton, most were toast. I am pretty sure that most of these companies have a no live shipping policy and so it may be a waste of time going through them. I would be talking to the Vendor, ASAP. I agree do not accept the package have it returned.

I have had one Vendor who was amazing he tracked down my shipment for me so at least I could go get it. So it would not have to sit yet another night and day somewhere.
That was fantastic service, this should be the norm not the exception.

Leah