after reading this, I went and looked at the vendor ratings forum for the company I ordered from as well as the Oceanic corals one...
I think that about says it all if anyone has any doubts.
Great work Oceanic, I hope that Leah takes you up on your offer to either refund or replace.
I was not offered anywhere near the level of communication or basic customer service by one of your competitors (if you can call it that) that I see demonstrated here and am definitely still planning to order from you in the future having seen this thread.
|