Looking for your input on brokerage fees.

[snarkys]

Originally Posted by christyf5

I'm for option #2 as well, waiting is no big deal. However the best option would be not to ship with UPS at all. Personally every item I have ever had shipped UPS was kicked here by various UPS employees with steel toed boots (perhaps with spikes) and then run over/speared by a forklift. By the looks of the packages when they get here, I'd say UPS employees really really hate their jobs and take it out on my stuff.

There certainly are people who hate their jobs at all these companies and throw rather than stack but we have had an incredible experience with UPS. Out of the 5,000 or 6,000 boxes we have shipped We have had maybe 5 or 6 reports of damage from customers and half of those were fluorescent light bulbs that broke during our learning process of trying to figure out how to ship them properly.

I believe most of the damage caused to packages is caused by two things.

1) The automated equipment used to organize and transport the boxes around the warehouses and distribution points

2) the shipper using poor quality boxes to try and save money.