10 Percent Surcharge has been cancelled

[safety4fire]

That sucks dude. I own a bussiness myself, if I was you I would just increase your prices a little. People buy from you because of the great prices, if you increased your prices by 5% I am sure no one would notice. If they did, so what your still alott cheaper than anyone else.

[fkshiu]

You have absolutely nothing to justify.

Large box retailers such as Canadian Tire and Home Depot can lose amounts in the six-figure range annually PER STORE depending on location from both internal (employee) and external (shop lifting/fraud) theft.

They routinely build these losses into their prices, so we all pay for it.

It's simply a unfortunate part of business nowadays.

[EmilyB]

We've had more than one suspicious "staker outter". We have large dogs.

The people in question weren't on this group long.

But as Johnny Reefer suggested, be careful about letting people into your home.

[Ruth]

Ya know what Neal you have absolutely no reason to feel guilty. The fact that you posted telling people why you were increasing your prices just shows that you are an honest retailer. It also indicates how closely you are holding the margin on markup of your products. Any retailer that says they will take a loss to their bottom line because of theft is either not dealing in reality or is soon to be filing bankrupcy. For those that don't want to pay a 10% theft markup to help out a fellow who is offering quality products at a price that can't be found anywhere else in Alberta - one word - DON'T. Go and shop at one of the wonderful Edmonton shops and just tell yourself you are getting a good deal and there is nothing included in the price that reflects that businesses do suffer losses because of theft.

[SeaHorse_Fanatic]

Yup. I found it extremely refreshing to see how upfront & honest you were about letting us know what happened and why there was going to be a temporary increase. If your price is still way cheaper than other sources, then let those who disagree with your honest approach go buy from them & pay those higher prices. That is their decision. I think the vast majority of your loyal customers here will not mind helping you out by paying a little more, but still way less than they would otherwise.

Anthony

[Kryten]

You're right, Anthony. The thing I found amusing was the 2 people who most spoke out against the surcharge idea were people from other provinces who would probably never have bought from Neal in the first place.

[pat]

Originally Posted by Kryten

You're right, Anthony. The thing I found amusing was the 2 people who most spoke out against the surcharge idea were people from other provinces who would probably never have bought from Neal in the first place.

Thats not true actually one of them was gonna place an order with me...From out of province..............