Fragalot!

[Finisher604]

Hey Ive been running a company for 10 years but making the same mistake over and over is not from being under staffed. Learning is one thing but customer service is king as is consistency break or no break I support the moderators of this forum and the ones with way more time invested I then me.
Have you ever had a bad experience at a restaurant how did you handle it? Ever go back? It's pure business sense you either have it or don't. Making mistakes over and over is just not acceptable IMO

Originally Posted by jjntm

serious question tho brad and christie... if you are tired of seeing ppl ask about him and debates and so on... why not run a quick 3 day or one week poll and see statistically speaking how many ppl have had good and or bad experiences... and of whichwhen did they order within last 6 months... 6 months to a year... 1-2yrs...3+yrs ago... sometimes it takes seeing real stats like this for some of us to realize that we were one of only a few that got the **** end of the stick or maybe it will show burc that, oh **** I need to step it up even more... and who knows... maybe can reef end up getting some more $ by gaining another sponsor again if he truly has turned it around... after all... if you were completely overwhelmed running a one (wo)man show and made some pretty big mistakes and had everyone ****ed at you, what would you do? most likely close up and avoid everything until things calmed down or run away panicing.... it's human nature when we are over whelmed... maybe burc has making up to do with some of you... but seriously... coming from a 28 yr old business owner who opened a plumbing company at the age of 25... I know what it's like to be in the shoes of 20 roles in your own company and it is hard!!!! I have since won awards for customer service values and run one of the most reputable plumbing companies in the lower mainland... it takes time to learn and many mistakes will be made along the way... but without making those mistakes how else do we learn?