Moderators

[OceanicCorals-Ian-]

What is the chance I could get the very negative feedback withdrawn form my feedback rating that was left today. This is obviously not just considering the circumstances surrounding the complaint by the customer. Please refer to locked post in the reef section. I feel in situations like this we as sponsors should be able to protect our reputation, especially when the complaint is out in the open for everyone to decide the justification.

Do any others concur with this?

Thanks!

Ian
Oceanic

Original post from unhappy customer is HERE