I think their intent is to remove it once the issue has been addressed/resolved and once members have had the opportunity discuss publicly. I agree than an ebay type system would work.
Quote:
Originally Posted by Canadian
Why would removing the thread after 2 weeks be at all beneficial to potential customers? Sure, it seems like a great way for vendors to sweep bad feedback under the rug, but as a consumer that's exactly the type of history I want to see in order to help me make my decisions. I could see something akin to eBay where the "issue" is left open for discussion between the vendor and the customer for let's say a couple weeks, but it should certainly be left online for significantly longer than 2 weeks so other customers can utilize the dialogue as Canreef intended - to enable customers to determine if a certain vendor's business practices and quality of products fall in line with what they are seeking.
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08-18-2008, 04:19 PM
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