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Old 03-11-2010, 10:06 PM
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BlueWorldAquatic BlueWorldAquatic is offline
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Default PEmysis Speaking of customer service....

I just recently recieved my latest order of a few cases of PEmysis.

Noticed that the boxes were a bit warm, and immediately put the food into my freezer. After a few days I noticed that they were not 100% solid like the rest of my frozen food, and made a call to PEmysis.

To my suprise they offered, and will be replacing my whole order "Free of Charge" without hesitation.

Now that's what I call a company that backs their products, eventhough the problems may have been caused by the shipper.

BWA is a proud dealer of PEmysis.

Ken - BWA
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  #2  
Old 03-12-2010, 12:09 AM
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Triggz Triggz is offline
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PE is a great company! I heard a rumor that they are coming out with a smaller size of mysis shrimp. Have you heard anything about this? Or could you ask your supplier? I find that their current size is a little large for smaller fish. My seahorses have a hard time with it as well.
 

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