Canreef Aquatics Bulletin Board

Canreef Aquatics Bulletin Board (http://www.canreef.com/vbulletin/index.php)
-   Blue World Aquatic (http://www.canreef.com/vbulletin/forumdisplay.php?f=159)
-   -   PEmysis Speaking of customer service.... (http://www.canreef.com/vbulletin/showthread.php?t=62176)

BlueWorldAquatic 03-11-2010 10:06 PM

PEmysis Speaking of customer service....
 
I just recently recieved my latest order of a few cases of PEmysis.

Noticed that the boxes were a bit warm, and immediately put the food into my freezer. After a few days I noticed that they were not 100% solid like the rest of my frozen food, and made a call to PEmysis.

To my suprise they offered, and will be replacing my whole order "Free of Charge" without hesitation.

Now that's what I call a company that backs their products, eventhough the problems may have been caused by the shipper.

BWA is a proud dealer of PEmysis.

Ken - BWA

Triggz 03-12-2010 12:09 AM

PE is a great company! I heard a rumor that they are coming out with a smaller size of mysis shrimp. Have you heard anything about this? Or could you ask your supplier? I find that their current size is a little large for smaller fish. My seahorses have a hard time with it as well.


All times are GMT. The time now is 10:36 AM.

Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.