Quote:
Originally Posted by Samw
I understand that the original problem with UPS isn't your fault. However, you did get a refund for the shipping cost from UPS so if you had given people refunds for things you don't have instead of forcing upon them what they didnt want, you would have been no worse off than the loss of some frags which grew from your colonies.
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Do you really think that is all I lost was clippings from my colonies. Lets look at this for a moment.
Shipping $76 first time refunded
Styrofoam box, shipping bags, cardboard box - $25 Not refunded
Heat pack - $7.50 not refunded
20min drive to UPS depot both ways - $xx not refunded
hours on the phone with UPS to figure out what has happened and get the shipping refund
$100's worth of coral that could have been sold locally lost
So yes shipping was refunded, everything else a total loss, I was out of pocket reshipping a new shipment to everyone and you complain because I attempted to make things right?