Quote:
Originally Posted by jjntm
+1... I have to say that if there was a bunch of negative reviews that were being deleted by mods, then who's fault is that? sponsor or not, I think that all reviews should remain!!! whether they are good bad or indifferent! If you would like to "stand up for members" then it would make sense to keep all reviews... this way members can make informed decisions. It just seems weird to me that Burc would basically tell some of you to go eat dirt while he was nothing but kind with me and gave me ZERO hassle with the VERY few mistakes with my order... I HAVE RECEIVED EVERYTHING ASKED FOR!!! and the couple mistakes became freebies...
If he rly does rip everyone off then how is he still in business and have so many of us that have been clearly willing to stand up and say we have been happy with him, for he went that extra mile for us! hell I have had other orders from supposed reputable online stores and even LFS's that I had doa's and unhealthy items received and got the oh well it is what it is and there is nothing we can do about it... hell I have had more issues with sponsors on here then I have had with this "non sponsor" (although the LFS one would be my own damn fault since I was new to the hobby and trusted the employee of the store that the corals and fish were healthy when in deed they were not.)
But I feel that Burc has been very professional and even gone that extra mile to make sure I am happy! so to me that speaks volumes about his character and I will continue to use him.
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i dont know if i ordered a german sheppard and got a poodle id be upset bottom line , when its 10$ who really cares but when its hundreds the loss is harder to swallow especially considering certain things dont belong in certain tanks and some people go for a certain look and arnt happy with random substitutes.
my also recent order had substitutes i was not upset about them but substitutes none the less that i would never have bought in any lfs or locally because i already have them or they are ugly and not what i wanted:P