yep it is, then it is just set up.
@ steve - the reason we ask to direct supprt to email is due to the fact often we have to ask the user to send us data files and screen shots etc etc, this is not easy to do via forums.
However once we have the support case closed we always come back to the thread and update everyone what the problem was. Just like we do on RC all the time.
PEA - please can you let me know what firmware level and software version you are running and if the sensors are new purchases or pre owned, this includes the whole controller.
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