Quote:
Originally Posted by Aquattro
Personally, I'd like to hear from all the vendors on the horror stories dealing with us customers!!  |
Honestly since I took over Blue World June 1st, I have had only 1 "customer" (not really a customer) that I would really not want to see again. Everyone else has been so open and accomodating it is amazing. I thank you for your patience in our time of crazyness and adjustment, we're just trying to get everything in place for the fall rush to server everone better.
As for the "Customer", I was suprised in the fact that she didn't want help from one of my employees since he was a "kid" (Taylor), this kid has more knowledge and heart than most teenagers I see know-a-days.
I was helping another customer, Shannon had her hands full with the Seahorse tank, and Taylor became avaliable. This customer asked Shannon for her help, but since she was preoccupied, and that she saw Taylor finishing up with someone else, she aske him to help the customer.
This "customer" demanded that Shannon help her, and didn't want a "Kid" to help her, and stormed out. Screaming that we just lost her sale. SHannon followed the "customer" out and tried to diffuse the anger to no avail.
Unfortunately we lost our fist "customer", but with "customers" like that, I don't care if you want to buy out the whole store, I can do without.
If this is the worst I see, I can see myself in this business for a long time.
Ken - BWA