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Originally Posted by Dez
Check with Ed (Saltynuts) He had a 200 something gallon blow on him and damage his entire basement, all he got was a 54 gallon tank instead of warranty or a new tank. PM him.
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I don't want to get into too much of this but there are always conditions to warranty, most never bother to even look into them.
Quote:
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Aquariums with a water volume up to 224 gals with length up to 6’; must be placed on Industry approved stand, or a Structural Engineer designed & certified Stand. Aquariums with a water volume over 224 US gallons and with a length over 6’; must be placed on a Concept metal stand or a Structural Engineer designed & certified stand. Aquariums with widths greater than 30” and/or heights greater than 30”; must be placed on a Concept metal stand or a Structural Engineer designed & certified stand.
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http://www.conceptaquarium.com/warranty.htm
If you don't meet the conditions provided by the company you can't really expect them to do much. Chances are conditions weren't met but they made a deal.