Quote:
Originally Posted by michika
I'm all for option #2. I would rather wait a few days and know exactly what I'm getting then a surprise at the door. With #2 would you continue to ship via UPS?
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Yes we would use UPS , just a different program they have available that involves consolidating many orders into one large shipment. This program uses the total value of all the orders to calculate brokerage fees. At higher values the brokerage fees are a much smaller percentage of the total value and we would be willing to pay them for you out of our pocket in an effort to provide a better service to Canadians.
We have considered using USPS but it is such a nightmare from a business standpoint we just can't do it and if you get rid of or reduce the brokerage fees there really isn't any advantage. In fact USPS typically charges more for the actual postage . For example a 10 pound package shipped from here to Calgary, Alberta is $30.10 with the postal service (USPS) and only $20.45 with UPS. USPS looses and damages way more packages and their tracking system is so bad it isn't worth mentioning.