[BMW Rider]

I've had Telus high speed for a number of years now, and the service has been great. I've had only two or three outages in that time. I originally chose ADSL because I had my computer in a location that would have been nearly impossible to run the cable to. I've had no reason to switch since, and a few months ago they gave me a free upgrade to the enhanced ADSL which gives me 2.5 mbs plus double the web space and a few other extras. Most of the time when I encounter slow downloads, it is due to the server on the other end, thus a faster cable connection would not improve the speed anyway. I don't do huge downloads, so no concern there either, and the speed I have is plenty fast for normal browsing.

Oh, and watch those voip phone services, they will never tell you unless you ask, but they do not provide full 911 service like a regular telephone connection. When you dial into 911, your phone number and address are automatically entered into the 911 computer system providing you are calling from a normal phone line. If you use a voip line, they probably will not get that information since the majority of those services have not bothered to try to provide that important feature, and in fact they have fought to delay having to provide it. Even a cell phone will at least provide a cell location and a phone number to 911. This data is important since it can speed the dispatch of emergency services, or if you are unable to give the operator the data they will have it all ready and be able to send help.

I'm in no way a cheerleader for Telus, I just like to compare apples to apples when I chose a service provider.