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  #41  
Old 01-15-2013, 07:48 AM
michaelis88 michaelis88 is offline
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Really? Is it because the company declare it as personal items or they are covering the charges? Usually, costoms fees and taxes are only charged when its got here in Canada and let the border to deside wether should be charged or not?
Hope some one who had experienced to tell me this
  #42  
Old 01-15-2013, 08:05 AM
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I already asked brs what they do is ship it to themselfs in Canada then ship to each person form there. So everyone's order comes together then gets divided up and shiped again
  #43  
Old 01-15-2013, 08:17 AM
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Right that explain all for me thanks
  #44  
Old 01-15-2013, 04:39 PM
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Quote:
All Canadian orders received before Thursday @ midnight are shipped on Friday. The shipping program we use to save you brokerage fees only allows us to ship on Fridays. Canadian orders will arrive at your door with no extra fees due. Here's how: BulkReefSupply.com pays all brokerage charges out of our pocket to UPS. We also pay the GST, customs duties, and other Canadian governement fees. However these are passed on to the customer via a flat 15% Canadian tax assessed at checkout on our site. In a nut shell, we pay brokerage and you still pay your government fees, but you know the cost up front and there is no surprise bill presented when the package is delivered at your door. The 15% tax rate is based on the Ports of Entry our shipments pass through Canadian Customs and on the duties required on the wide variety of products we ship to Canada. Please note all prices on BulkReefSupply.com are in US dollars, not Canadian. Canadian orders are not eligible for any Free Shipping offer. We are unable to send some items to Canada (All fish or coral food, as well as pukani, tonga, fiji, and shelf rock). If these items are on an order they will be cancelled and refunded.
From the BRS site
  #45  
Old 01-16-2013, 01:46 AM
madchild madchild is offline
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Placed my order tonight
  #46  
Old 01-16-2013, 06:43 AM
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Just placed mine Too
  #47  
Old 01-16-2013, 02:30 PM
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AAARRRGH!! The stuff I needed is all out of stock. lol figures.
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  #48  
Old 01-25-2013, 08:51 PM
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Anyone else get a 5g pail of Carbon when they should have had a 5g pail of Calcium Chloride?
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  #49  
Old 01-27-2013, 01:06 AM
Xadieu Xadieu is offline
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Quote:
Originally Posted by michika View Post
Anyone else get a 5g pail of Carbon when they should have had a 5g pail of Calcium Chloride?
That's uncool did they mess up your order?
  #50  
Old 01-27-2013, 04:36 PM
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I also got a 1 gallon pail of carbon instead of a 1 gallon pail of gfo. i'm going to email brs today to see how they will correct it.

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