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#312
09-10-2012, 02:32 PM
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I understand that but I did email him last Wed.... Communication is very important in any buisness. Anyways I got a hold of him on the phone, he was amicable, and said my shipment would be sent out on Wed. Keeping fingers crossed! 
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#313
09-10-2012, 02:44 PM
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I am amazed at how many people acted surprised at the lack of communication and problems with this vendor.
it is very well documented what to expect.....It is sometimes more surprising if shipments with Burke do go well. clearly, the spots that were shown a few years ago are still showing..... as stated many, many, times - BUYER BEWARE with Fragalot. apparently though, as long as you can accept total lack of communication, sometimes multiple changes to your order which you will figure out after the fact and don't forget the fact you will probably never get the shipment on the date expected, then yes...those $10 frags are worth it.
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Way too much time and money has gone into this hobby....and yet, I CAN'T STOP
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#314
09-10-2012, 03:50 PM
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If people have the patience to build a rapport with him he is very easy to deal with...I pick up my shipments at Fedex so it doesn't really matter what day he ships..... One thing I don't have patience for is waiting all day(or taking a day off) for a courier to show up.
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#315
09-10-2012, 03:56 PM
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yup, give the man time to communicate and hes generally good to deal with. ive had both bad and good experiences....ive had both good and bad at all the lfs here in town too....so??? fragalot is a very busy company, sometimes he gets back to you the same day sometimes it takes longer. any one at all show me one single place where you can get $10 frags of anything even remotely close to what he has in the country???? fact is theres very few , so he gets alot of orders. i myself know what its like to have to bag 150 frags overnight..... your up at 2 am and bagging stuff to go out the door for 7am ....very stressfull and you always worry if you messed things up. burc usually has no problems with replacing anything dead or misplaced(provided your respectful) burc rarely bags the bags himself so thats prob another issue, plus most people order off the website which like any other online dealer is usually out of date:P
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#316
09-10-2012, 03:58 PM
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i bet the phone call would have gotten him or an emplyee right away, alot of people leave it up to emails when a phone call is much faster and has a better chance of getting the info needed......ah i remember the days of no emails.....you actually had to call to order things lol  gl friend
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#317
09-10-2012, 05:02 PM
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#318
09-10-2012, 05:14 PM
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There are lots of places that have better quality frags and prices then Burc. His stock is old and the quality pieces are always more then $10, not to mention frags are cut and sent out without the proper time to heal
Why do you have to settle for good and bad results? I don't. I realize that even the best of stores don't please everyone, but when its a 50/50 gamble, that should speak for itself. Last edited by DAVE; 09-10-2012 at 05:18 PM.
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#319
09-10-2012, 05:17 PM
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im all ears , like where???
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#320
09-10-2012, 05:18 PM
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when ive called burc in the past ive gotten diferent people so i assume there are more than one person at times??
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