Customer protection from unethical coral vendors??

[LostMind]

errr, you mean fragalot.ca?

I can't find a site called frag-a-lot.ca and I don't see that the domain name was ever even registered... but I don't want to point the finger in the wrong direction...

[Nebthet]

Originally Posted by LostMind

errr, you mean fragalot.ca?

I can't find a site called frag-a-lot.ca and I don't see that the domain name was ever even registered... but I don't want to point the finger in the wrong direction...

sorry yes fragalot.ca... When I first saw his business name I always saw it hyphenated and for some reason it stuck. LOL.

[lorenz0]

all i can say is i never did business with this ex-vendor. after seeing the same story over and over its really sad to see people buying into his $10

personally if i were you guys i would take the dall, let him win because without this site and a horriable rep i don't see him doing business anytime soon

[reefracer]

I just want to clarify that:

1. Yes, I AM TO BLAME FOR MY LOSSES as I did not check into this vendor thoroughly.
2. I was not aware that Canreef had extensive complaints documented in the forum from many others.
3. IT WAS NOT BLOODY $10 FRAGS THAT MADE ME ORDER!!!!!!!!!!!!!!!
4. From now on I will know to check the here before I go drop cash on corals
5. I am just trying to make it clear that research and caution are our only protection as consumers from some unscrupulous people's actions as no one came up with any other methods thus far.
6. I REALIZE THAT IT IS BUYER BEWARE!!!!!
7. I do not need anybody's I TOLD YOU SOs!!!

[BlueWorldAquatic]

It al comes back to buyer beware, not all vendors are bad, not all mail order is bad either.

The thing you have to understand is that online purchases with any company can go bad quite easily. There are many good online vendors on this site, but you have to be extra careful when you purchase live goods. Too many factors come into play when shipping anythin alive.

Unfortunately not everyone has a LFS that they can go to within a few minutes.

Just my 2c.

Ken - BWA

[jsmth321]

Originally Posted by reefracer

I paid with VISA and not through paypal. There is still a way to make a claim of sorts?
Forgive me, I am a little naive when it comes to what my VISA can do for me other than buy me things when i don't have the cash and charge me interest.

Not paying via pay pal is good. Visa in general has good consumer protection as do Mastercard and Amex. Paypal not so much.

If the merchant did not deliver the product/service as described you might be entitled to a reversal of the charge.

Call the bank that issued the card, tell them you want to dispute the charge (have the bill ready as it makes this process easier.) and they will generally ask why, etc.

Unless the merchant can prove he/she delivered the product/service as agreed to, you should receive a reversal of the charge.

There are time limits on disputes, so dont waste time by thinking it over, call the bank as soon as you can.

I had to dispute a charge last summer due to a merchant not delivering product as promised, took 6 weeks, but RBC reversed the charge.

[Canuckgod420]

Originally Posted by reefracer

I just want to clarify that:

1. Yes, I AM TO BLAME FOR MY LOSSES as I did not check into this vendor thoroughly.
2. I was not aware that Canreef had extensive complaints documented in the forum from many others.
3. IT WAS NOT BLOODY $10 FRAGS THAT MADE ME ORDER!!!!!!!!!!!!!!!
4. From now on I will know to check the here before I go drop cash on corals
5. I am just trying to make it clear that research and caution are our only protection as consumers from some unscrupulous people's actions as no one came up with any other methods thus far.
6. I REALIZE THAT IT IS BUYER BEWARE!!!!!
7. I do not need anybody's I TOLD YOU SOs!!!

wow you need to relax a bit......
remember, you came on here looking for opinions.

[AquariumPixel]

I don't understand why everyone who got burned doesn't get together and start a class action lawsuit???

[Aquattro]

Originally Posted by BlueWorldAquatic

Unfortunately not everyone has a LFS that they can go to within a few minutes.

I have to say, some of my nicest frags came from ordering online from another province. The experience was absolutely perfect. But, my order was from a vendor that participates in the forums, has great vendor feedback and communicated extensively throughout the ordering process.
I don't need a LFS around the corner.

[Quinster]

There is another Canadian forum (although a real crappy one) where this vendor is actively advertizing, as well as setting up personal meetings in the GTA area for frag sales.

Seems to have no issue in returning questions either in the open forum or via PM to meet people to accept money and stating he has updated his $10 page.


http://www.aquariumpros.ca/forums/sh...194#post317194

Please delete my post if this violates the forum rules.