Apex and Shaw

[Aquattro]

Although, the email came from fusion, not base unit. Not sure if that's by design, or two separate systems.

[Aquattro]

My base is set to send via smtp thru Shaw. Email gets sent to gmail account. Fusion is sending me email to gmail account, not sure if that's tied to the base unit config, or something I set up initially with fusion.
Shaw mail does relay to gmail using port 25, no SSL using SMTP applet.

If you're using all Shaw, maybe there's a problem with your account?

[Simons]

according to the shaw guy I spoke to they are initiating all these changes globally at various times. It is possible that your area just might not be affected yet.

For now I can setup an email alert in Fusion, but are you able to txt? I do not see Telus in the list of carriers?

[Simons]

Originally Posted by Aquattro

As a second test, I just drove my temp down to 74 and immediately got an email alarm. I suspect the "test" function isn't working in the networking config.

I just turned my email alert to on and got an email only from fusion not from the Apex and I didn't get a txt.

[Aquattro]

I don't use the text feature, email works the same.

[Simons]

I want everyone to know that shaw is migrating their email settings, I have posted this issue on the neptune website here:



https://forum.neptunesystems.com/sho...3640#post73640


BE WARNED, you must take action or you will not get notifications directly from your Apex base unit.

[Aquattro]

didn't work with 587 either. Does Apex use SSL? Thought not.

[Simons]

currently no it doesn't, this is the response from the Apex Forum:

That's the same symptom as the person (also using Shaw cable) who started the other thread in which you posted. It looks like Shaw has tightened up their system, and is now incompatible with the Apex email

A couple of options:

- Disable email in the Apex and just let APEX Fusion handle alarm notifications.
- create a free SMTP2GO.com account and use that for sending email from the Apex.

The free version of SMTP2GO is limited to 20 emails a day. If you use a “To” and an “Alt-to,” then you will be limited to 10 emails a day. The settings for this are:

To set this up:
1. First go to SMTP2go.com
2. Set up an account
3. Verify It
4. Then configure your Apex settings as:
SMTP server: smtpcorp.com
Port: 2525
From: SMTP2GO email
To: Your email
Alt-to: another email address
Email authentication enabled
Email delay: 60
user name: SMTP2GO username
password: SMTP2GO password.

[Aquattro]

And while testing, I just wiped my entire unit. Nice.

[Myka]

Bummer