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#1
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Quote:
Problem is they don't ship to Canada. |
#2
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Did they reply to you? I filled the form out with Canadian address. I got the auto-reply, but nothing else so far.
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#3
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Interesting , I just tried again and it works now. Two days ago when this news first broke about the recall , a message popped up saying "Only for U.S. customers " , maybe Hanna changed their mind after many complaints about not shipping to Canada. Last year I needed a new lid for the battery compartment for one of my checkers and a new pack of reagents because I was getting some strange readings. I was told by the guy on the phone from Hanna that they do not ship to Canada , so i had to have it shipped to a friends P.O. box in the states. Glad to see they are doing the right thing. |
#4
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Oh good. ^
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#5
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i have a US address if it comes back that they don't ship to canada
__________________
Current Tank Info: 187 custom reef tank, Running ZeoVit with Vibe, Apex New Gen, Jebao DCS 12000 return pump, custom180 Euro-reef skimmer, running Mazzi venturi and mag 18pump, Lighting-2 60" XHO blue reefbrites , with 8x60" T-5, 2 Maxspect Gyre XF150,and 1Maxspect Gyre XF250 Generator with controller, 120 lbs of Tonga Branch rock, custom sump and manifold |
#6
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I used my US Mailing address and haven't gotten a reply besides the auto response email.
It does say it will ship in 2-4 weeks however... I'm assuming they got thousands of reagents to replace...
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Casual reefer |
#7
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well I am almost out of the reagent that came with my unit, turns out its bad...and the one I bought a month ago to use after is bad too! This is the only alk checker I have ever used so now I have no idea where I am at! What is even worse is I just...minutes ago got back from J&L, an hour away
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Red Sea REEFER 450 |
#8
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Has any one received a replacement yet?
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ReefDudes Shallow Reef Tank | Fusion 30L Tank Log | DIY FishTankProjects | Arduino Auto Doser | Fluval Edge nano Reef |
#9
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Just curious if anyone has heard back? I have emailed them twice over the past month.. but no one has respond to me as of yet.
__________________
ReefDudes Shallow Reef Tank | Fusion 30L Tank Log | DIY FishTankProjects | Arduino Auto Doser | Fluval Edge nano Reef |
#10
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I haven't heard anything at all. J&L says 4-6 weeks before they get any new stock. I did pick up a Salifert test kit and ran a comparison with my Hanna....
Salifert...9.9 dkh/3.53 meq Hanna 7.44 dkh/2.66 meq Yikes!
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Red Sea REEFER 450 |