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  #31  
Old 01-08-2014, 04:29 PM
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Did you fill in your external IP/port on your app?

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  #32  
Old 01-08-2014, 04:38 PM
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yeah i did. the fact that i've gotten a login prompt a couple times must mean it can connect to some degree. seems like the response back from the controller has an issue maybe.
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  #33  
Old 01-08-2014, 04:39 PM
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Hmm, make sure the username/pass matches what's on your apex unit.

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  #34  
Old 01-08-2014, 04:44 PM
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it does. the status light in the app even lit green for just a split second once as well not sure if it was a bug or the thing was briefly working.

hopefully someone from neptune replies to my thread over there. thanks for all the help guys.
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  #35  
Old 01-08-2014, 07:03 PM
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GREAT SUCCESS!

http://forum.neptunesystems.com/show...(browser-works)

Essentially my unit came with the outlets either not named or named with strange characters. I hadn't done any configuration of them yet obviously so I never even considered this. A clue that should have tipped me off is one of the xml feeds outputted by the controller was broken but I never really thought much of it. Makes sense as that is how the app communicates with the device I think.

Thanks again for the help you guys gave me here.
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  #36  
Old 01-08-2014, 08:47 PM
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yup, if your names on the devices are not configured correctly, that will throw off the sync.
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  #37  
Old 01-08-2014, 09:19 PM
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next issue seems to be the power monitor. Mine shows 0 even with my mitras plugged into one of the outlets.
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  #38  
Old 01-08-2014, 10:30 PM
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Does the power bar show up when you are connected in? Make shire you have the correct name for it. You may be trying to read the power on say eb8-3 when it is infact labeled as eb8-4
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  #39  
Old 01-09-2014, 06:51 AM
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well there seems to be a few diff names maybe something is wrong.

Here are my display settings:



You can see I don't have any other choices:



Here's where I named the probe:



Here's the EB8 info on the modules page:



Any ideas? I do have power monitoring enabled btw.
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  #40  
Old 01-09-2014, 07:09 AM
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I suspect the unit cannot detect the consumption of low power use devices when there is no other significant draw? I only had my pair of mp10s plugged into the unit while i was troubleshooting this issue. I just moved my return pump over to the EB8 as well and now I've got a reading. the funny part is the value is fluctuating and this must be due to the vortcechs ramping up and down. so when there is enough load... maybe the unit can measure them.
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Last edited by lastlight; 01-09-2014 at 07:11 AM.
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