Would you buy from an LFS that dodges questions?...****** Apology*******

[paddyob]

Thanks Denny.

It just bothers me when the retailer STATES about poor survival rate then won't answer the "hard" questions in regards to it. This is not about who is right and who is wrong. Or who can keep a tiger alive (it was simply a comparison that came to mind).

I just want a question answered with respect. IF A DEALER/SPONSOR does not want to address questions regarding their POSTS, maybe they should stick to the Penny Saver.

it is obvious the retailer did not know the answer to my question, and covered ignorance with anger. There are many good sponsors on here who are more than willing to address any concerns we as reefers have. But we all know of a few who are questionable.

Sphelps, this is not finger pointing or anything. I simply feel, again, that an LFS should be able to answer questions. I was confused by his "facts" and he did not like having to face the questions. He replied with snarky comments and that is poor business.

Perhaps a "few specific" online dealers feel that since they don't see us face to face they can avoid the big issues. One more reason to stay local. Trust.

[Ross]

Originally Posted by paddyob

How about direct questions on mortality and the practice of removing animals that have a high mortality rate?

When a dealer gets defensive... to me that says "Please buy something as all I care about is money."

Are you certain that the dealer ordered this fish in?
I've seen countless times that a LFS orders in a specific strain of Discus and the distributer substitutes another strain in its place because they were not instock at the time of shipping.

(Freshwater yes, but the point is the same if not worse for Marine as they are 99% dependant on the fish being located and caught)

If it wasnt ordered and many people question why they would bring it in, then I could see them getting annoyed.
Either way poor practice to bark at a customer.

Any business man knows without customers your store amounts to nothing so... "The customer is allways right"
Perhaps they were a special order for a naive customer that backed out of the deal?

[paddyob]

Originally Posted by Ross

Are you certain that the dealer ordered this fish in?
I've seen countless times that a LFS orders in a specific strain of Discus and the distributer substitutes another strain in its place because they were not instock at the time of shipping.

(Freshwater yes, but the point is the same if not worse for Marine as they are 99% dependant on the fish being located and caught)

If it wasnt ordered and many people question why they would bring it in, then I could see them getting annoyed.

The answer is yes Ross. And I asked for clarification on his posted facts.

I have since removed all my posts from the thread in question as I do not want to be associated with him at all. He can field the questions again (I hope) and the vendor has been blocked from contacting me again.

[paddyob]

Originally Posted by Ross

Any business man knows without customers your store amounts to nothing so... "The customer is allways right"
Perhaps they were a special order for a naive customer that backed out of the deal?

I do not feel the customer is always right. In fact the customer is usually wrong a lot. But the customer has a right to fair treatment and honesty from the retailer.

[cale262]

Maybe I'm confused here...But I don't see the whole point of this thread?

[paddyob]

Originally Posted by cale262

Maybe I'm confused here...But I don't see the whole point of this thread?

Its in the Lounge area.... open discussion...

Thread title... "Would you buy from an LFS thats dodges questions?" Nothing more nothing less.

It is, for the most part, personal opinions. Some on topic... some off.

[cale262]

Oh I see the title but the first post is more of a troll than a question...