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#1
08-06-2009, 03:25 PM
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Quote:
it is easy to get lured in by the $10 frags... No big deal right? if one or two don't make it, that's $10 or $20 bucks, no big deal.. Or, I'll just get him to replace them with the next order, no big deal.. well, after 3 orders with him and trying to recover my dead frags I am now $50 in the hole and have given up trying to recover them. Each time I order it gets worse and worse  The last time I received an order the FedEx guy commented on how his truck stank and was wondering why my box was soaking wet and leaking everywhere.. Sorry for the hijack, but there is a very good reason why a lot of people are disgruntled and complaining.Last edited by kien; 08-06-2009 at 03:27 PM. 
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#2
08-06-2009, 04:09 PM
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The last order I go tfrom burc was fine, mind you i did not order any sps. I did get good sized corals, one was freshly cut, but it is doing great. I have emailed him asking if we can get prompt shipping and if the frags are still available, lets see how long a response takes and we can go from there. I would love to load some pics but I still have not figured out how to post them...
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#3
08-06-2009, 05:17 PM
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There no reason that the coolers should be leaking.I gladly pay for a REAL cooler that others use for shipping.Not a cardboard box lined with styro,just not the same,doesn't seal properly.And the your order is shipping..... nothing... no response is sickning.It gets tiring waiting.......and waiting to recieve some of what you ordered (maybe) and the rest is dead.I'm older and a bit wiser,i just buy elsewhere,so what if it costs 30 for a frag,i get what i payed for.
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#4
11-18-2009, 02:31 AM
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I wish I would have known about this BS prior to going in on a group order in my area. I would have gone with another vendor instead. Currently we're in the process of trying to get our replacement shipment. The first one arrived DOA because it sat in Vancouver over a weekend. People, and not just vendors need to understand that when shipping to small towns outside of major urban centers, they can't ship things on a Friday morning and expect them to get there the same day. Berc is probably fighting with his carrier to re-imburse him for the losses in our case, but communication has stopped between us. Which is very frustrating indeed.
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THE BARQUARIUM: 55 gallon cube - 50 lbs LR - ASM G3 skimmer - 30 Gallon sump - 22 Gallon refugium / frag tank - 4x 24 watt HO T5's - Mag 9.5 return - Pin Point PH monitor - 400 watt XM 20K MH in Lumenarc reflector - Dual stage GFO/NO3 media reactor - 6 stage RODI auto top up -Wavemaster Pro running 3 Koralia 2's. Fully stocked with fish, corals and usually some fine scotch http://www.canreef.com/vbulletin/showthread.php?t=55041
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#5
11-18-2009, 04:03 AM
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There are many good vendors on this Forum. Personally, I would recommend Coral Master. Snappy's (Greg) pricing can be a little high at times, but I find his quality outstanding, and he does stand by his product. I would recommend him anytime, otherwise I also buy from local reefers from here also.
Knowing the type of vendor Burc is, why do you all still want to take a chance, forget him and move on to others that actually value you as a customer. Just my .02 cents
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 Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite) Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO) Type of Aquarium: mixed reef (SPS & LPS) with fish Dosing: Mg, Ca, Alk
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