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Old 08-18-2008, 04:10 PM
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Chin_Lee Chin_Lee is offline
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Originally Posted by Snappy View Post
The ratings forum is what it is. No one is getting a perfect score but that's just life in the business world.
I sure hope that horse is dead and not sleeping.
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Old 08-18-2008, 04:41 PM
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Originally Posted by Chin_Lee View Post
I sure hope that horse is dead and not sleeping.
I thought the saying involved beating a sleeping horse...oops...hmm, I'm sure it's dead. Well, it's dead now for sure.
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Old 08-18-2008, 05:22 PM
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I happen to think the rating system is a good start, resetting once every six months works for me. Accountability is a good thing! I would not want to opt out if I had a negative review especially if the greater portion is positive!
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Old 08-18-2008, 06:22 PM
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Originally Posted by Oceanic View Post
I happen to think the rating system is a good start, resetting once every six months works for me. Accountability is a good thing! I would not want to opt out if I had a negative review especially if the greater portion is positive!
I dont think it needs to be reset every 6 months...The long terrm average will show the true results moreso than short term stuff...

Also, in response to what wicked frags stated on page 4,

Individuals who leave any type of feedback on this system (either above or below the average feedback rating) can be traced back to their username, IP address and network card from the computer they used. I can then find out if they are in fact a customer or simply a loyal customer of another sponsor, again, should I see fit under the circumstances. Thanks.

Even if the person who voted isnt a customer, that shouldnt discredit their judgement of the said store...For example, lets say my cousin buys a bunch of frags from Joe's Frag Shoppe and loves every bit of the experience...I then go over to his place to see what all the hype about and then realize it doesnt turn my crank due to whatever reason...Of course I would feel the opposite towards Joe's Frag Shoppe than what he feels but its just an opinion...

When I look at these ratings, I am more than happy with a vendor who has 80% in the first 2 categories and would be willing to do business with them...Lets face it, we are all human and no one is perfect...If I see one that has 100% in the top categiory, I would think its too good to be true...If you're perfect, it goes to your head but if you're not, then you strive to get better...

Its normal business practise to have someone who is not entirely satisfied with everything you have...Like someone else said, "you cant please everyone all of the time"...I see it all the time at my office...People look for reasons to b*tch...
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Old 08-18-2008, 06:51 PM
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Wow, I'm gone for 2 weeks and this is what I come back to? You know it's bad when the work pileup to sift through after a two week vacation is a tiny fraction of the Canreef pileup to sift through.

I'm going to throw my two bits in here. Until I'm paid a salary to sort through this stuff, I opt for a system that requires less intervention from me. At this point I'm tempted to support the notion that vendor reviews once again be removed from this site. I really see little to no benefit for the headaches and heartaches that this causes. Canreef exists to share information related to the hobby and in particular the husbandry of captive reef specimens. The emphasis being on information, not trade or business. Canreef is not a surrogate for ebay or other buy/sell type boards. The bandwidth that is required for this site is staggering - thus the costs to keep the board running reflect that - thus we enlisted the aid of vendors to sponsor the site to be able to keep it as a free resource for all. We thank vendors for their support because without them there will be no Canreef as it exists right now. As with all things, caveat emptor. We are not the better business bureau, we are not ebay, we are not reefcentral. We are Canreef and we strive to provide a unique stamp onto the hobby in this country.
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