Rant about reviews

[Aquattro]

Again, we already have a system that works for us. We just dont allow it.

[VFX]

Originally Posted by Aquattro

Here's the best we can do.

If you're about to order something online and you're suffering from anxiety, post asking for PMs of others experiences. If you get 50 PM replies from other members saying don't order from the place you're thinking of, then you have an answer. Eventually the stores that screw people will either change, or go away.

Exactly the right thing to do imo...

People will pm you if they feel strongly, both positively & negatively, about the store you're inquiring about.

If people start posting comments instead of keeping it in pm's then Mod's will delete the offending posts & maybe lock the thread.

And even if the thread is locked down, people can still pm you.

Simple.

VFX.

.

[skylord]

Very good comprimise... I know I send a lot more PMs than I post. If I were a vendor I would be more concerned about the PMs than the open forum.

Scott

[dogboy]

I know it would be nice to have reviews but I think it is best done in private through PM as suggested and not in the open... this topic has been discussed many a time as well.....

I love coming to this site way above any other reefing site on the web for the simple fact that it is sooooo laid back here... I do more reading then posting but the reason I stay here is that there is almost a cozy feel to this place.....some of the other bulletin boards where they have forums set up specifically for rating people you have bought/sold to/from get out of control and the bashing starts followed shortly there after by threats of law suites etc etc... It is a whole lot of drama that I would rather do without on my home site....makes for an intimidating environment... and from reading any of those vendor reviews it is all a bunch of he said she said were nothing is really accomplished.... "You suck as a seller!"
"OHHHH REALLY!!? Well you suck as a buyer!"
"OHHHH REALLLY!!!!? WELL your momma!!!"
"MY MOMMA!? Now you just gone done it!!! I'm calling the police!"
"WELL I AM SUEING!!!"

Etc etc....

That is my two cents.....FWIW

[bassman]

Is it possible to create a thread that does not allow replies?

Maybe there could be an area that allows members to post that they have a negative review to share but in order to learn about it the poster must be contacted outside of the forum via e-mail, phone, etc? No names would allowed. The poster could state the general geographical region, if it is hardware related or livestock, etc. Just to narrow down the posts a bit.

This would "take it outside" the forum, give members the option to learn about the negatives as well as the positives and would put the task of dealing with the back lash created by the review on the original poster.

[dogboy]

Originally Posted by bassman

Is it possible to create a thread that does not allow replies?

Maybe there could be an area that allows members to post that they have a negative review to share but in order to learn about it the poster must be contacted outside of the forum via e-mail, phone, etc? No names would allowed. The poster could state the general geographical region, if it is hardware related or livestock, etc. Just to narrow down the posts a bit.

This would "take it outside" the forum, give members the option to learn about the negatives as well as the positives and would put the task of dealing with the back lash created by the review on the original poster.

Do you think that might creat a bit of a problem due to the fact that someone can post things about another reefer and that person has no way to defend themselves other then start a new thread to critisize the original poster? (if that makes any sense lol)

[mark]

Originally Posted by Aquattro

Here's the best we can do.

If you're about to order something online and you're suffering from anxiety, post asking for PMs of others experiences.

seems like a plan, just make sure to clear your in-box.

[woodcarver]

Hi Keith and Colin, I have been a member for a while and watched the discussions over this topic . Frustrating as it is to not be able to 'warn ' others , I think the administrators have it dead right and do a remarkable job of keeping this site civilised and free from rants and unnacceptable content.
There are always two sides to every conflict and Brad clearly highlights some of the possible complications arising from trying to mediate. It is a no win situation for Canreef.

As I see it we have some excellent sponsors and plenty of positive feedback so maybe the way to go is to use this facility. ( I have no connection with any sponsor !!)

Sorry you seem to have had an unfortunate experience...............

................Dave

[dsaundry]

I hear you, it can be very frustrating for both members and staff as if there is one particular sponsor/vendor that is having issues it must not be brought up by name. I understand the business side of it as well. This web site require the donations/sponsorship of the vendors in order to exist. It is advertising for them and in some instances they provide discounts to members. Now I will play devils advocate for a bit, If I was a vendor and a member had a problem with a service that I provided, I wouldn't want that member slamming me on the website. As a business owner myself I have a policy in my shop."If you like what we do, tell your friends. If you don't like what we do, tell me". It states this as it give me the provider of the service or part to get first crack at making it right. I might have hundreds of very satisfied customers but I would think twice about advertising on a website that allows 2or 3 unhappy people who are quick to name, names rather than trying to work it out with me first. It is all about customer satisfaction. Now from the other point. If there was one particular vendor that was constantly providing poor service to the members I would like to see that vendor pulled from the website, but here is the catch. How do you tell without naming names in a thread? I think there should be a members only spot on the website that vendors cannot have axcess to and staff and members can share the good and bad experiences regarding sponsoring vendors. Then staff can see if a vendor is providing poor service or not. Is this a possibility, probably not but who knows. There is also the private message avenue as well. Maybe some of the CR staff can address this better than I can.