Those who sell frags online Please Read!

[Jason McK]

When it comes to great coral frags, There are many amazing opportunities out there that just weren't there a couple of years ago.
I recently took part in a mini group buy from an online Coral Frag store. Picked some amazing pieces .
But when they arrived there was an uneasiness while we unwrapped the package. Some frags had become separated from there plugs and all the frags where just placed into their individual bags. It was immediately obvious that there was a great deal of tissue damage because the frags where not fastened to styrofoam. It can't be that large of a burden to attach a 2x2 piece of styrofoam to each frag to ensure it arrives safe.
We now sit on pins and needles to see what will recover and what will be lost. 2 losses so far

I have been told that this is common practise for more than just the vendor I dealt with. But in my mind is simply unacceptable.

Now I do not want to paint everyone with the same brush. I have had wonderful experiences from a vendor in Calgary, Who actually showed me how to ship Frags.

food for thought. I can only imagine improved sales and support if my post is taken as it was written, as constructive criticisms meant to help improve arrive alive %.