Fragalot order for march 8th

[fragalot]

Originally Posted by JmeJReefer

Frag a lot order received. Missing two frags (conveniently the most expensive ones) and got some lower end Zoa frag instead. This happened on a previous order as well. If frag a lot won't resolve my issue, this will be my last order! Plus a thorough thread of straight frag a lot bashing. I'm actually gonna have an Ontario friend look into it for as well. Make a physical stop there. I've have a theory about how he manages that company. Post pics of "stock". Then wen an order is placed, put in wit u actually have for stock, and for the pieces he doesn't actually physically possess, throws in some random piece, take ur money, and never reply to email or return calls After order is sent.

Jaded customer......YES!

Jayme,

Why do you need to lie? Do you want me to post 2 emails I have sent you in 2 minutes after I have received your email? And phone call? If you did, you can call me again. I am right beside phone now.

I just told you Skittles with some orange eye palys. On the same frag disk. Did they open up yet? All polyps are open? When they do you will see them there.

Sent you picture of blue eye blondie frags.

And in the first email you have received from me in 2 minutes after you send me ONLY ONE EMAIL, I have said if you can take a quick pic of questionable frags. That's all I have asked. But you didn't even reply my 2 emails.

I am asking you again here, Please post the picture of the frags you have got.

Thank you


PS. I am waiting for your friend. The label on the box has my address. Or if you want I can email it to you.

[kien]

[jorjef]

Glad to see you on Burc ...I really see these bashing/threatening posts against you kind of cowardly and it's good to hear both sides.. HEY UP TOP Pass some of that popcorn lol...

[somewherebeyondthesea]

I too have had missing frags in from past orders, but I will say that Burc has always been good about sending emails back in order to try and resolve issues.

Another thing I really appreciate is that often times the reason an item would be missing is that the frag was not healthy, and rather than shipping it sick, Burc offered to refund my money or place a healthy one on the next order.

I can only imagine how much of a logistical nightmare it must be to coordinate a huge group order, and work with Shipping and weather in a timely manner.

I would say 95% of the frags I recieved were as advertised.

[kien]

Originally Posted by jorjef

Glad to see you on Burc ...I really see these bashing/threatening posts against you kind of cowardly and it's good to hear both sides.. HEY UP TOP Pass some of that popcorn lol...

This thread will self destruct in 10... 9... 8... 7...

[Phil]

I'm not takeing either side. All I know is most of the group orders I do range from $600 to $1300 (lots of frags) we get a few doa's and maybe a missing frag or two. Burk always replaces next order. I don't count people's frags I pick up the order at airport and meet up right away. And I take picturs of the packing, and my order to show people vi email or text. I don't do reviws on here because it's against site policy. And Burk phones me right away to resolve the issue.

As always if anyone wants pic of the order u can text me or email me

7809351796

Or

Philbuist@hotmail.com

Thanks

[reefwars]

Originally Posted by fragalot

Jayme,

Why do you need to lie? Do you want me to post 2 emails I have sent you in 2 minutes after I have received your email? And phone call? If you did, you can call me again. I am right beside phone now.

I just told you Skittles with some orange eye palys. On the same frag disk. Did they open up yet? All polyps are open? When they do you will see them there.

Sent you picture of blue eye blondie frags.

And in the first email you have received from me in 2 minutes after you send me ONLY ONE EMAIL, I have said if you can take a quick pic of questionable frags. That's all I have asked. But you didn't even reply my 2 emails.

I am asking you again here, Please post the picture of the frags you have got.

Thank you


PS. I am waiting for your friend. The label on the box has my address. Or if you want I can email it to you.

glad to see you on burc its been awhile its def not easy when selling corals to others so far away , like others ive had small mishaps here and there but in the end you make it right and the corals are a great deal.

cheers

denny

[dreef]

Burcs is a great guy..i have zero problems getting ahold of him via emails. He says sorry when he's been busy and i have to wait a day to hear back. Some of my most prized acroporas have come from him. I always only order all sps and have had pretty darn good results. I seriously could frag the frags i usually get ..almost always bigger than an inch and multiple branches. He will always make things good in the end..nothing but good too say.I'm going to make a special trip too ontario this spring just to meet the man behind the frags..and see his setup.

[Indomega]

Hi Burc....

Originally Posted by fragalot

Jayme,

Why do you need to lie? Do you want me to post 2 emails I have sent you in 2 minutes after I have received your email? And phone call? If you did, you can call me again. I am right beside phone now.

I just told you Skittles with some orange eye palys. On the same frag disk. Did they open up yet? All polyps are open? When they do you will see them there.

Sent you picture of blue eye blondie frags.

And in the first email you have received from me in 2 minutes after you send me ONLY ONE EMAIL, I have said if you can take a quick pic of questionable frags. That's all I have asked. But you didn't even reply my 2 emails.

I am asking you again here, Please post the picture of the frags you have got.

Thank you


PS. I am waiting for your friend. The label on the box has my address. Or if you want I can email it to you.

[H2o2]

I had 2 different orders come in in the same week and the service and quick response and to mention the frags were not just good they were great.also after the order was sent he made sure i knew what was going on and as to when it should arrive and it did.so for me in regards to frags and service 2 thumbs up