Anyone has problem with WP25?

[mrhasan]

Originally Posted by milou

When the problem started, the controller would blink all 3 lights and then only 1 light blink and then the pump just stop all together. It turned out to be a faulty adapter. Hopefully it is still covered under warranty.

Just shoot Eric am email. He is a great guy to deal with (in fact, he has a much better customer service than many North American retailer/whole seller).

[The Guy]

Is there an easy way to get the front impeller guard off, I'm usually pretty good with that kind off thing, I find it's hard to hold all 4 tabs in at the same time, or do you twist it off, I did try and it didn't seem to want to twist either?

[patman]

Originally Posted by The Guy

Is there an easy way to get the front impeller guard off, I'm usually pretty good with that kind off thing, I find it's hard to hold all 4 tabs in at the same time, or do you twist it off, I did try and it didn't seem to want to twist either?

You just twist it. can't remember if it was clockwise or counter-clockwise. It's actually quite easy. no holding tabs required.

[intarsiabox]

My WP25 is 4 months old and dead already. It looks to be the adaptor that is defective. I'm waiting to see what kind of warranty I get from Krakens Reef on this thing.

[Kraken]

Originally Posted by intarsiabox

My WP25 is 4 months old and dead already. It looks to be the adaptor that is defective. I'm waiting to see what kind of warranty I get from Krakens Reef on this thing.

Heyo. Just send me the defective pump and I will have a new one sent to yeah =)

[intarsiabox]

Originally Posted by Kraken

Heyo. Just send me the defective pump and I will have a new one sent to yeah =)

I will be doing so shortly. And thank-you for a very fast response on this issue!

[milou]

Good thing you bought domestic. For me I have to pay $10 shipping from Hongkong to get a replacement.