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  #31  
Old 02-10-2014, 09:20 PM
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gregzz4 gregzz4 is offline
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I found out today, after driving there, that KE's is closed stats
Nothing on their site about holiday hours, and a message on their phone from last year's Family Day weekend
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  #32  
Old 02-10-2014, 09:38 PM
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Magickiwi Magickiwi is offline
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Originally Posted by gregzz4 View Post
I found out today, after driving there, that KE's is closed stats
Nothing on their site about holiday hours, and a message on their phone from last year's Family Day weekend
Stat? BC has a stat holiday today?
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  #33  
Old 02-10-2014, 09:50 PM
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Stat? BC has a stat holiday today?
BC thinks its special.... we get Family Day a week before everyone else.
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  #34  
Old 02-10-2014, 10:01 PM
SeaHorse_Fanatic SeaHorse_Fanatic is offline
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KE has always been closed on Stat holidays.
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  #35  
Old 02-10-2014, 10:02 PM
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KE has always been closed on Stat holidays.
After all these years I only find out now ...
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  #36  
Old 02-10-2014, 10:02 PM
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gregzz4 gregzz4 is offline
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Stat? BC has a stat holiday today?
Yup, and your's is next Monday
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  #37  
Old 02-10-2014, 10:33 PM
Coral Hoarder Coral Hoarder is offline
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Went out to ocanick corals in aldergrove and its closed well my falt for not checking but damit lol
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  #38  
Old 03-22-2014, 07:16 PM
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Frustrating.....hmmm....getting pricing on something that is supposed to include shipping, then being told shipping is not included.......interesting "Concept" from an "Aquarium" store in Calgary. Then being told the misunderstanding is because of the customer?
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  #39  
Old 03-22-2014, 08:40 PM
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Frustrating.....hmmm....getting pricing on something that is supposed to include shipping, then being told shipping is not included.......interesting "Concept" from an "Aquarium" store in Calgary. Then being told the misunderstanding is because of the customer?
no the miscommunication was totally on our end and i will apologize for that but when i receive an email demanding we refund the money back onto your credit card or you will be calling visa to start a file on the store

I did as what you had requested


you can come out and just say, it was us we are not perfect. we have issues that we are trying to work though as any company but there was not even a chance that was given to me to try to fix the misunderstanding before demanding a refund


Thanks Dave
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  #40  
Old 03-22-2014, 08:51 PM
H2o2 H2o2 is offline
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I will chime in here as I had a tank built by Concept that had to be shipped and all I can say was great service and with anything from time to time there could be a glitch sorry about your experience
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