Store Frustrations

[Scuba Diver Gal]

Originally Posted by Reef Pilot

Easy to say what we would like from our LFS (or any retail store) and customer service. But a little friendly respect and patience on our part can help as well. If we try to be nice to them, chances are much better that we will be treated in kind. And I am sure they would appreciate any gratitude or compliments we can give them as well.

Just ask yourself, how would you like to be treated if you were in their shoes. And what would they like to see in a customer (or not)? If you can keep that in mind, you will have a much happier and productive store experience, I'm sure.

Haha…your subtle suggestions were overlooked

I am happy with my FAVOURITE local fish store, I bet they wish we lived closer, so we could be there more...right Denny, Matt, and Dave

[Kabong]

I hate going in to stores with gorgeous display tanks, but the actual livestock tanks are covered in algae, half dead corals, and at least one corpse stuck in a overflow.

How about, instead of spending all your time keeping your display tanks immaculate.
You spend a little time on the tanks I'm buying out of.

[kien]

It really makes my blood boil when I walk into a store and see beautiful healthy livestock. Seriously, don't they know I'm trying to save up money for more Starbucks?!? The nerve..

[fishoholic]

Originally Posted by kien

It really makes my blood boil when I walk into a store and see beautiful healthy livestock. Seriously, don't they know I'm trying to save up money for more Starbucks?!? The nerve..

agreed! Only in my case (at the moment) it would be star wars stuff not Starbucks

[rattler]

being in the service industry I know the ups and downs of retail. I am going to Calgary this week end and thinking I should be prepared I sent not one but two pm's to a store looking for equipment last week. This wasn't for a lookeelou when I get to the store this was to purchase the pieces. I leave tommorrow for Calgary and not a reply from the vendor REALLY!!! It is very easy for myself to ship items from large stores state side as we go to the border weekly and have a US postal box. That does not help the small retailer nor support the local economy. If you want to playin the electronic age do so do not just pay lip service and ignore the people that will support you!!!!

Rant over

[Proteus]

Really grinds my gears when stores get shipments in when I'm broke lol. Sorry kids your getting kd

[gregzz4]

I found out today, after driving there, that KE's is closed stats
Nothing on their site about holiday hours, and a message on their phone from last year's Family Day weekend