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Old 01-17-2014, 02:49 PM
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Default Speedwave warranty who to contact and am I screwed
Do you guys know what the warranty is and what does it cover? Have a speedwave dc 2640 pump go out I think it's the power supply as there is no light on the unit. (Turned of the pump to feed and it won't turn back on) I bought it June 4 2013 and still have reciept.
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-concept built 3'x2'x22" full starfire tank with starfire 1 piece eurobrace and built in wave box, 1 jebao wp25, 4 mp10wes, ati led Hybrid 8 bulb fixture, csc 250 skimmer, Magdrive 18 return pump, apex lite, custom sump from concepts, biopellet reactor and carbon and gfo,bubble magnus doser and jbj ato, custom acrylic frag tank with 6 bulb t5
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Old 01-17-2014, 02:58 PM
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I'd say that contacting the seller might be the best action.
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Old 01-17-2014, 03:09 PM
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check to make sure the impeller isn't seized. mine does that every couple months which is a real joy.
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Old 01-17-2014, 03:28 PM
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I have one of these pumps still new, really not sure it's a good idea to hook it up
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Old 01-17-2014, 03:41 PM
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If you want, I have a dry unit sitting around that we could do some tests with. I have two controllers and power supplies that we could test with just to find out what the issue is. Text me if you want to try that out tonight.
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Old 01-17-2014, 04:31 PM
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Quote:
Originally Posted by FishyFishy! View Post
If you want, I have a dry unit sitting around that we could do some tests with. I have two controllers and power supplies that we could test with just to find out what the issue is. Text me if you want to try that out tonight.
thanks man i'll take you up on that gonna give concepts a call and see what they can do lol
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riceboys 82.7 gallon sps dominant tank
-concept built 3'x2'x22" full starfire tank with starfire 1 piece eurobrace and built in wave box, 1 jebao wp25, 4 mp10wes, ati led Hybrid 8 bulb fixture, csc 250 skimmer, Magdrive 18 return pump, apex lite, custom sump from concepts, biopellet reactor and carbon and gfo,bubble magnus doser and jbj ato, custom acrylic frag tank with 6 bulb t5
http://www.canreef.com/vbulletin/showthread.php?t=70851
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Old 01-20-2014, 05:45 AM
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Well just an update went to concepts on Friday and Dave and Matt were professional and helped me out ( no hassle questions, or tried to beat around the bush lol). Thanks guys!! Pump is working again and all is good!!! Turned out it was the power supply.
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riceboys 82.7 gallon sps dominant tank
-concept built 3'x2'x22" full starfire tank with starfire 1 piece eurobrace and built in wave box, 1 jebao wp25, 4 mp10wes, ati led Hybrid 8 bulb fixture, csc 250 skimmer, Magdrive 18 return pump, apex lite, custom sump from concepts, biopellet reactor and carbon and gfo,bubble magnus doser and jbj ato, custom acrylic frag tank with 6 bulb t5
http://www.canreef.com/vbulletin/showthread.php?t=70851
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Old 01-20-2014, 08:11 PM
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Concept can contact Proline if they require additional assistance.

PSA - IF YOUR PUMP SEIZES, YOU ARE NOT SCREWED.
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Old 01-20-2014, 08:14 PM
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Concept can contact Proline if they require additional assistance.

PSA - IF YOUR PUMP SEIZES, YOU ARE NOT SCREWED.
no but if it seizes while i'm away i probably am lol.

glad it worked out for you victor.
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Old 01-20-2014, 08:19 PM
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The more I read up on these pumps the more scared I am.... This wasn't the only thread about these pumps ceasing to work. I was informed by Dave at Concepts never to run these over 80 percent or I will risk the power supply shorting out and over heating. The last thing I want is a failed return pump.
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