Star fish

[rogesue]

I went to Big Als. I bought two there. I put them into my tank and they were dead within hours. I took them back with a sample of water. They blamed my water conditions, which is nonsense as everything in my tank is flourishing. He said my Salinity was 1.028/29, I had a swing arm, which I have had no problem with. I went and bought a refractometer, and tested again. It tested at 1.026 which I am happy with. If there was a problem surely my corals would not open?I did get a credit for one of them, but still lost 15 bucks! I know there is no guarantee with live stock, but come on a couple hours!!! I have been to other stores and spoke to them and shown them pics of my tank and they have said it is beautiful, so rather than lose a customer, with wouldn't they just refund the 30 Dollars! Just a thought.