Apex and Telus

[Rice Reef]

Well, I gave up and hope that Apex will be releasing the Apex Fusion soon. Telus first level tech support sucks and am not a fan of paying them on an hourly basis for them to tell me that it will not work. I don't think I can change the router as I need it for telus HD TV and don't want to sign up and pay for additional dns service either.

[Ginu]

Originally Posted by Rice Reef

Well, I gave up and hope that Apex will be releasing the Apex Fusion soon. Telus first level tech support sucks and am not a fan of paying them on an hourly basis for them to tell me that it will not work. I don't think I can change the router as I need it for telus HD TV and don't want to sign up and pay for additional dns service either.

If you pm me your apex net settings along with your ip address I'm fairly sure I can spot the issue.

Cheers,

[Rice Reef]

Thanks for the offer. I may just do that. I was finally able to get it working on the mobile device via wifi however it does not want to work on my desktop now. Prob b/c I changed the port... Now I can figure out how to access outside of wifi without going the route of DNS that would be awesome or just wait for the new Apex Fusion to be released.

[Rayne]

I had that same issue with Telus and my Apex for a long time. I would get it working on a port, then a week later it would stop working. I would change the port and get it to work again, and then it would stop. I concluded that Telus was blocking the Apex server somehow and closing up the ports. I've snice moved and no longer have Telus.

[MarkoD]

On desktop. You have to enter your ip for the apex and then slash port number

For example: 192.168.1.78/8080

[MarkoD]

Also what you have to remember is your external IP address is dynamic and changes. So every once in a while you'll have to change it in the app so you can access the apex when you're away from home