Anyone ever order from j and l?

[BowedFloor]

I've ordered 3 times from J&L. Always super happy with them.

Most recently UPS decided to drop my package from what had to be a considerable height. Blew out the side of the cardboard box, broke the styrofoam container that held my frozen fish food, and popped the safety seals on my pellet food. (Personally I hate UPS and think they are the worst shipping company ever)

Anyway, the mysis side of my frozen food was a complete loss. The foil seperated from the plastic, and it was all lost.

I contacted J&L and after a couple pictures, they offered me either a full refund on the lost product, or free replacement on the same day as the incident.

Can't complain about that. They always get my orders out quickly, and are very easy to work with.

Will definitely buy from J&L again.