Waveline and Tunze!

[Reef Supplies]

Hello,

As with most products all warranty complaints will go though us first. Once the claim comes in we will deal with it with our distributor. We always make sure our clients are taken care of.

thanks
Ray

Originally Posted by cwatkins

Will you be handling warranty support for the RLSS products that you sell? I've read on another forum that RLSS is pretty lacking/poor with customer service so they're getting their distributors to start handling it?

[The Codfather]

Originally Posted by Reef Supplies

Hello,

We always make sure our clients are taken care of.

thanks
Ray

I can say without a doubt, Ray looks after his clients well.
Myself being one of them.

[Reef Supplies]

Thanks Bob, much appreciated!

Ray

[cwatkins]

Just ordered a Waveline 4000. Will it go out Monday?

Cheers.

[Reef Supplies]

Originally Posted by cwatkins

Just ordered a Waveline 4000. Will it go out Monday?

Cheers.

It sure will. You will most likely get the shipping info today or tomorrow.

Thanks for the purchase!

Ray

[xenon]

Unfortunately, Monday is a civic holiday and Canada Post is closed.

http://www.canadapost.ca/cpo/mc/abou...ayschedule.jsf

[cwatkins]

Originally Posted by xenon

Unfortunately, Monday is a civic holiday and Canada Post is closed.

http://www.canadapost.ca/cpo/mc/abou...ayschedule.jsf

I don't think Quebec gets the holiday.

P.S. Thanks Ray!