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  #1  
Old 12-05-2012, 11:22 PM
c me fish c me fish is offline
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So they have me running around Vancouver/Burnaby meeting drivers. To me it seems they don't actually know where the package is... on the bright side they are communicating with me now.. ...

The local depot isn't any more help than the regular client care number
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  #2  
Old 12-05-2012, 11:33 PM
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Samw Samw is offline
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Devin should file for shipping refund even if the corals survive by the time it is delivered.

http://www.ups.com/content/gb/en/res...moneyback.html

Another rating of 1 for UPS.
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  #3  
Old 12-06-2012, 05:18 PM
c me fish c me fish is offline
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Default Frags MIA

Sorry to report that the box is still MIA. They have asked that the shipper contact their tracking department to file a claim. I'll send Devin a PM now as well.
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Old 12-06-2012, 06:57 PM
devin99 devin99 is offline
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on the phone with UPS they said they found the box but chances of SPS making this long is slim. Going to try to file a claim lets see what happens.

This will be the last time I ship with UPS.
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Old 12-06-2012, 07:00 PM
devin99 devin99 is offline
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They said I need to wait for it to be delivered before they can do anything. Please let me know the moment it is delivered.

-Devin
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  #6  
Old 12-06-2012, 10:20 PM
c me fish c me fish is offline
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Frags were delivered a few minutes ago. Exterior box was wet. Contents were cold. Frags polyp-less . I have taken pictures in case you need them Devin, just let me know where to send them.
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Old 12-06-2012, 11:02 PM
chef chef is offline
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Default what a f*&@ing bummer

What a waste of some beautiful frags. Not a happy ordeal for a coupla reefers :-(
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Old 12-07-2012, 01:15 AM
devin99 devin99 is offline
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Quote:
Originally Posted by c me fish View Post
Frags were delivered a few minutes ago. Exterior box was wet. Contents were cold. Frags polyp-less . I have taken pictures in case you need them Devin, just let me know where to send them.
Figured as much, can you email me the photos you have my email. Going to try to get UPS to pay for them. It may take a bit for me to remake these frags.
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