Telus or Shaw

[knickle22]

I just switched over from shaw to telus and here is my story/ rant
I have had Shaw for the last 2 years and never had a problem until a few weeks ago. I was getting cable and internet (using cell phone so no need for home phone). Then just the other week a shaw rep call me up and said about their new plans, telling me how if i sign-up for home-phone and got the same plan my bill would actually be less . So i signed up for the phone, repetitively asking if anything else on my plan would change, the rep assured me everything would stay the same.
A week or so went by until my new plan went into affect. and then i noticed i had less than half the channels i previously had. so i called up shaw to see what went wrong, they told me that is what i signed up for. i then asked to have my old plan back as i was saving $10 but had no channels i wanted and had a phone i would never use. they then told me the plan i was previously was on is no longer available. I was ****ed. Right then and their i asked to have my services disconnected and was sent to another department,
The next lady then tried to talk me into staying and now all of a sudden i could get my old plan back, but at this point i was too mad and said no way.
I just got my telus optik setup tuesday and so-far i am very impressed. I get better quality TV, and alot more options for channels shaw dosn't offer, my internet speed hasn't gone below 20mbps (using internet and 2 tvs and same time) when with shaw i rarely seen over 15mbps (paying for extreme 25mbps) At this point telus would have to screw-up pretty big for me to even consider shaw again