Ocean Aquatics - my first impression

[subman]

In all seriousness as a business owner I want to know when my customers aren't happy. Its a way to make changes and get better. I'm sure its a great store but Greg has said wat he saw and its up to them to make it better. For every Greg there are 10 others that just left to never return. Its never up to customers to ask why the store is in its contition or any other reason, its up to the staff to make sure they know what's going on.

Take the feedback and use it to improve.