Avoid Redtag.ca

[globaldesigns]

Originally Posted by martinmcnally

I just went to Mexico using redtag.ca. Have nothing to say but good things. Price was amazing for a 5 star all inclusive. I've been using them for years however you have to remember that a Mexican 5 star is not the same as a Canadian 5 star. Each country has their own requirements for the ratings system.

I'd rather read users comments online and see all the pictures for myself than book blindly with a travel agent. I've done the travel agent route a few times before also and been ripped off. You got to be vigilant no matter which route you take

You are correct, for many tropical locations you need to subtract 1-1.5 stars from the rating you see. Big thng to remember is that a5+ star in Canada isnt the same as Mexico, Dominican or Cuban standards.

[DanG]

I did cuba in january for a 5* (knowing Cuban 5* is not the rest of the world 5*) through selloffvacations.com. I've been to cuba before and knew what to expect food and service wise, just wasnt't expecting sunwing to screw up the flight both ways. Mechanical issues before we left, mechanical issues on the way home. Last time I fly with them.

[MarkoD]

Originally Posted by DanG

I did cuba in january for a 5* (knowing Cuban 5* is not the rest of the world 5*) through selloffvacations.com. I've been to cuba before and knew what to expect food and service wise, just wasnt't expecting sunwing to screw up the flight both ways. Mechanical issues before we left, mechanical issues on the way home. Last time I fly with them.

what happen to me is that they're advertising a hotel on their website as 5 stars.

so i bought it cuz it was five star, then when they send me my confirmation (after i paid) it says its only 4 stars.

they are knowingly advertising made up ratings to mislead customers

[Myka]

Originally Posted by globaldesigns

I deal with a travel agent, same person I have dealt with for years... Her pricing and packages have always beat any online price/package from any of the major internet sites.

Weird. I booked our trip to Kauai with Travelocity as it was lower than the Resort's website and lower than two different travel agents I tried.

[MarkoD]

Originally Posted by Myka

Weird. I booked our trip to Kauai with Travelocity as it was lower than the Resort's website and lower than two different travel agents I tried.

Ive always used Travelocity with great success...... But stupidly tried this other place because of the advertised "price assurance"

[Myka]

Definitely sounds shady Marko. What did they suggest to make it better for you? Anything?

[MarkoD]

Originally Posted by Myka

Definitely sounds shady Marko. What did they suggest to make it better for you? Anything?

nothing. i argued with the "manager" for hours over the course of 2 days.

after making my argument each time she would always say she'd have to call me back in 20 min. She never did. I ended up calling back 2 hours later and she had left for the day and doesnt work weekends. And i leave for my trip tomorrow

so ill have to deal with it when i get back.

[StirCrazy]

I have used red tag, hotels.ca, and travelocity all multiple times, nothing but good to say about them. I even use them to book local hotels.

redtag its self I have used about 15 times and every one is exactly what they said. now thats not to say there is nothing bad about them only that I have been satisfied. I have also used travel agents extensively over the last 25 years and I have to say they have been the most disapointing. not for the survice but for the price of that service, unless you have a very long term relation with a agent and use them alot or you are personal friends you are not going to save money. but I see laitly there are some that are starting to compete with the online clearance sites.

what also could have happened is that the hotell changed there ratings and didn't inform the agents, or the web page had not been updated yet with the new gradings at your time of purchase.. did you ask them about it or did you just fly off the handle when you saw it?

and if it is such a big deal just call visa and cancle the charges, all done.

Steve

[Aquattro]

What did you book, exactly? What do the other sites rate this place at?

[MarkoD]

Originally Posted by Aquattro

What did you book, exactly? What do the other sites rate this place at?

I booked a trip to Mexico.

Red tag shows 5 stars. But the tour company they're selling on behalf of rates it 4 stars.

All other sites rate it 4 or 4.5 star.

The hotels website rates it 5/6 stars.

But to me 5/5 and 5/6 is not the same thing.

Tried getting credit card company to reverse the charges but they say they are in no position to determine ratings for hotels