thanks again BWI

[BWI]

thanks.. well as for units we will be in the next week coming out with our SR-Elite series which is the most efficient unit we have.. 1:1 ratio...

tyler

[sphelps]

Originally Posted by BWI

thanks.. well as for units we will be in the next week coming out with our SR-Elite series which is the most efficient unit we have.. 1:1 ratio...

tyler

I sent two emails and a PM a week ago regarding ordering this system with no response. Good to know at least shipping won't take too long when you finally decide to get back to me

[globaldesigns]

Originally Posted by sphelps

I sent two emails and a PM a week ago regarding ordering this system with no response. Good to know at least shipping won't take too long when you finally decide to get back to me

Can we say OUCH!!!

Email/PM's can sometimes be unreliable... maybe BWI never got it. I personally never got some PM's that others stated they sent me.

Best bet is to always call.

[sphelps]

Originally Posted by globaldesigns

Can we say OUCH!!!

Email/PM's can sometimes be unreliable... maybe BWI never got it. I personally never got some PM's that others stated they sent me.

Best bet is to always call.

I would have called if I could find a phone number listed on the website, the contact page is just an email form. No worries just got my response now, nothing like a little poke to get the ball moving in the right direction

[globaldesigns]

Originally Posted by sphelps

I would have called if I could find a phone number listed on the website, the contact page is just an email form. No worries just got my response now, nothing like a little poke to get the ball moving in the right direction

You brought up a great point... I looked at the site, and where is the contact info?

First rule of web design, make it easy for a potential customer to contact you. Sometimes an online form is not enough.

[sphelps]

Looking again I did find a number under "About Us"

[globaldesigns]

Originally Posted by sphelps

Looking again I did find a number under "About Us"

Ah, I see it.... Tyler maybe put it somewhere in your header, where your logo is, this way a phone number is always present. I myself would not go to about us, for a phone number, I would look under contact us or somewhere obvious.

Just trying to help, please don't take it any differently.

P.S. How is the new site working? Hopefully all is good. I will say it is much better than your old one. So great work.