Zoa frags?

[Borderjumper]

Well the box came this morning.. Freezing cold.. Sent from Ontario in February with NO HEATPACKS. Nothing is labeled, but it appears there are 4 that belong to someone else? Might as well save your gas tho I have them floating in a bucket in my sump.. I will Give them a chance. The funky thing is I think they need a picture within so many hours for the live delivery guarantee.. We all know zoas take a day or two to rot.

[freezetyle]

Originally Posted by Borderjumper

Well the box came this morning.. Freezing cold.. Sent from Ontario in February with NO HEATPACKS. Nothing is labeled, but it appears there are 4 that belong to someone else? Might as well save your gas tho I have them floating in a bucket in my sump.. I will Give them a chance. The funky thing is I think they need a picture within so many hours for the live delivery guarantee.. We all know zoas take a day or two to rot.

thats terrible news. i would take a photo and send him a message anyway about the water temp and such if you haven't already. hopefully they pull through. those four extra are mine if no one else ordered aside from you

[Borderjumper]

Originally Posted by freezetyle

thats terrible news. i would take a photo and send him a message anyway about the water temp and such if you haven't already. hopefully they pull through. those four extra are mine if no one else ordered aside from you

I did send him an email, and pictures to his Support@ address, as instructed on the website.. It bounced back to me as unknown.. Lol

I did also send an email to his billing address.. Of course he got that one!

he responded something about when he buys corals they come with icepacks.. Emmm ya.. In the summer.

He has given us a week to see if they live, I have them in baskets in my mushroom tank, as i don't want the rot in with my established zoas.. One or two look like they might just open. I will let you know.

[cuz]

I had the exact same thing happen with a different vendor out of Ontario. -20 weather, no heatpacks=$300 in dead zoas!!
Mind you he sent me $50 worth of stuff for compinstation, some how that made sence to them not me!!

[KevinK]

Originally Posted by freezetyle

thats terrible news. i would take a photo and send him a message anyway about the water temp and such if you haven't already. hopefully they pull through. those four extra are mine if no one else ordered aside from you

I ordered 2 (in fact 3, one Shelly would ordere for me and 2 I ordered at the vendor as mentioned on page 2 of this tread:

shelly, if you could order the red flower zoa for me, than I wil order the 2 others (1x Australian Green Favia
1x Patriot Zoa)

now i dont know if thy are in this shipment yes ore no.

regarding quality,

it is more than a shame, and listening to there reaction, thy should not be allowed to do business, as it appears thy don't know how to treat living things (it is as simple as on + one = 2)

time of the year/temperature + shipping time = decent packaging+heat pack.

really, really a shame how some deal with things that are alive, after you paid.

lets hope for the best, and that “the man” keeps his worth with his warranty.

it makes a man and a business when admitting you where wrong, and to compensate for the loss and damage, lets se if this one has the B... to admit he could have dun a better thing

[Borderjumper]

Nothing in this shipment was marked or labeled. There was one bag with nine frags in it. these are mine. I actually ordered 12, but got a paypal return yesterday marked.. 3 frags out of stock, no clue which three, as the vendor never mentioned this..

Then there was a bag with 4 frags in it.. Again not marked or labeled in any way, so I have no clue whose this is. Did you Kevin pay him for 2 frags? And did you freestyle pay him for 4? If so someone got screwed.. I suggest you two email him and ask what's up?

Some of the frags look like their trying to open.

[freezetyle]

Originally Posted by Borderjumper

Nothing in this shipment was marked or labeled. There was one bag with nine frags in it. these are mine. I actually ordered 12, but got a paypal return yesterday marked.. 3 frags out of stock, no clue which three, as the vendor never mentioned this..

Then there was a bag with 4 frags in it.. Again not marked or labeled in any way, so I have no clue whose this is. Did you Kevin pay him for 2 frags? And did you freestyle pay him for 4? If so someone got screwed.. I suggest you two email him and ask what's up?

Some of the frags look like their trying to open.

i paid for 4 zoa frags. but i guess if Kevin paid him too then we should send him a message.

[Borderjumper]

Originally Posted by freezetyle

i paid for 4 zoa frags. but i guess if Kevin paid him too then we should send him a message.

I would send him a message and ask.. If they open I will be able to more tell what's in there.

[freezetyle]

yea i did. so we'll see how it gets handled