Site Migration - 3-5 Sep 10

[titus]

Hello,

I just want to highlight how ridiculous the situation is. Since I have moved Canreef to the new data center, I have received over 9,100 reject e-mails from Shaw to my personal mail box.

On average I receive over 100 of such e-mails a day.

Titus

[fishoholic]

Wow that's ridiculous

[scherzo]

This is funny because Shaw's own IP range's reputation is poor.

Can't you just change the IP address? I'm pretty sure the new Data Centre can do it and have it switch over without us noticing.

I've done it with my sites a few times.... It is seamless if done right. The data centre should be able to setup both sites running simultaneously on two IPs with just the database linked (unless it is on the same server... don't answer this question out loud... )

Do you have access to another mail server to send out the e-mails? That is another option.

[titus]

Hello,

In summary, this was most likely an error with Cisco, at least as far as I'm concerned. Finally I have been able to get in touch with their support via e-mail. For the record, I've checked again on Senderbase that my IP was still flagged as Poor prior to e-mailing them. As soon as I saw a response from them, claiming obviously that there's nothing with my IP, the same Senderbase site has changed to flag my IP to be Good. This was sometime within the week of 11 - 15 Apr 11.

Since then, I've stopped receiving the loads of rejects I get from Shaw daily. This must indicate that all the members with Shaw e-mail address are now getting e-mails.

Titus

[ALang]

Will give it a try again. Thanks Titus.