what would you do ?

[reefwars]

i agree there, even if it was a higher marked fish sold for less the final sale should have been honored , sometimes business's just need to cut their losses and learn from mistakes to better improve their business .the lesson here for the lfs is maybe better hiring standards or possibly informing the customer better of his/her purchases, i think there should be a pic and a brief bio for every fish sold at a lfs with the price next to it then theres no confusion

[Twinn]

I agree with blue world also on a side note the police would not be able to do anything once the transaction in completed it would become a civil matter at best and to that end the employee who has the authority to give the price would be found at fault. If it's a big box chain I say name them as a warning to others then send the stores head office an email about your experience with a link to the thread. Then ask the head office if the thread should end with how well they took care of you in the end? But really support your local store with local owners.

[burrows14]

Originally Posted by Twinn

But really support your local store with local owners.

+1 couldnt agree with you more!

[reefwars]

i dont think this store cares about anyones concerns from what ive heard, read and experienced

[rtram]

^ what a generalization you've made there.

[ElGuappo]

this isnt the first compaint like this regarding this store... (price changing at the till)

[Coleus]

hmm, after reading all posts i still have no figure out what store :-(.

[michika]

Originally Posted by ElGuappo

this isnt the first compaint like this regarding this store... (price changing at the till)

Happened to me too. Purchased some dry goods, paid, then someone comes running to say they've undercharged me. I said then I'll return the items because I don't want to pay the newly extra inflated price. Then they tried to refuse the return and demanded I pay up. I put my bags down, gave the cashier my best "try it" look, and she refunded my card on the spot.