what would you do ?

[mycat99]

the only reson i gave them everthing back was i was with my 4 year old daughter and she started to cry because of the yelling so i just wanted out of the store .btw they had some of the biggest carpet anenomies i have ever seen .to bad no one in store could tell me how much

[BlueWorldAquatic]

Actually,

Don't quote me if I'm wrong, but if you have a discrepency in the tag and the till, you pay the lower. As long as it was not a outdated "sale" price, even if it is, most stores will honor the "sale" price if they find the tag on the shelf (they will remove it immediately although). Same goes with gas stations, if the till and pump prices don't match you pay the pump price. I think it is a federal law, you will notice it at some stores where they have a "barcode compliance" notice when you enter it.

In this case, they accepted the transaction, even if it was a higher ticket price. Someone labeled the "bag" with the selling price that had the authority to do so (as long as you did not change the price), so that sales person is responsible for the sale. Just like getting a discount at other stores.

You legally completed the transaction, and they couldn't do anything to prosecute you after the fact.

If you had claimed that the charge on you credit card was fraudulent after the fact, then they can do something about it (We had someone do that to us).

This is just my own personal opinion.

If this had happened at my store we would honor the price as it was our mistake.

Ken - BWA

[reefwars]

i agree there, even if it was a higher marked fish sold for less the final sale should have been honored , sometimes business's just need to cut their losses and learn from mistakes to better improve their business .the lesson here for the lfs is maybe better hiring standards or possibly informing the customer better of his/her purchases, i think there should be a pic and a brief bio for every fish sold at a lfs with the price next to it then theres no confusion

[Twinn]

I agree with blue world also on a side note the police would not be able to do anything once the transaction in completed it would become a civil matter at best and to that end the employee who has the authority to give the price would be found at fault. If it's a big box chain I say name them as a warning to others then send the stores head office an email about your experience with a link to the thread. Then ask the head office if the thread should end with how well they took care of you in the end? But really support your local store with local owners.

[burrows14]

Originally Posted by Twinn

But really support your local store with local owners.

+1 couldnt agree with you more!

[reefwars]

i dont think this store cares about anyones concerns from what ive heard, read and experienced

[rtram]

^ what a generalization you've made there.

[Skimmerking]

and that is why Ken you have a great rep there in the City....

Originally Posted by BlueWorldAquatic

Actually,

Don't quote me if I'm wrong, but if you have a discrepency in the tag and the till, you pay the lower. As long as it was not a outdated "sale" price, even if it is, most stores will honor the "sale" price if they find the tag on the shelf (they will remove it immediately although). Same goes with gas stations, if the till and pump prices don't match you pay the pump price. I think it is a federal law, you will notice it at some stores where they have a "barcode compliance" notice when you enter it.

In this case, they accepted the transaction, even if it was a higher ticket price. Someone labeled the "bag" with the selling price that had the authority to do so (as long as you did not change the price), so that sales person is responsible for the sale. Just like getting a discount at other stores.

You legally completed the transaction, and they couldn't do anything to prosecute you after the fact.

If you had claimed that the charge on you credit card was fraudulent after the fact, then they can do something about it (We had someone do that to us).

This is just my own personal opinion.

If this had happened at my store we would honor the price as it was our mistake.

Ken - BWA